by Jonathan | Nov 29, 2023 | MSP
Kaseya recently gave me a demo on their new quote manager. I made them run through it pretty fast because there were just a few things I really needed to see if it did before moving on. Sorry Tanner, I’m about to break your heart again. It’s out of love....
by Jonathan | Nov 13, 2023 | MSP
Produce8 cold called me and managed to set up a 20 minute demo. I guess they caught me on a good day because I spoke for a few minute. Produce8 is a young company, a few months at most into their public launch phase. The pitch is that the move to mostly-digital (not...
by Jonathan | Oct 10, 2023 | MSP
It is a SOC. My posts on this are still my most viewed so I want to clarify: it’s definitely a SOC. RocketCyber is a competitor, SaaS Alerts is not. Huntress was clever and called it an MDR, presumably because — whatever it would mean — an MDR for...
by Jonathan | Oct 10, 2023 | MSP
None of this is confidential to the best of my knowledge. The webinar is recorded and I expect all of this to make its way into documentation and public marketing materials if it hasn’t already. Quotes are best effort, I’m typing them up as they go, so they may...
by Jonathan | Oct 6, 2023 | MSP
This week we had several appliances show as down, however, it ended up being how Datto reports in, and their own DNS issues. To quote from support: For all agents on all of the devices, they are configured to take multiple backups daily. The off-site sync is scheduled...
by Jonathan | Sep 26, 2023 | MSP
Sorry, “innovation update” webinar. None of this is confidential to the best of my knowledge. The webinar is recorded and I expect all of the new features to make their way into the documentation if they haven’t already. Quotes are best effort, I’m typing...