I purchased a Notion personal subscription through Apple last year — I’m a sucker for being able to use Apple pay. After getting sufficiently bought into the system I’m ready to move some of the operations of the RIA managed IT services provider I own, CyberSecureRIA, and JM Addington Technology Solutions in to Notion.

Time to upgrade!

Easy right?

Turns out (TM), no.

Notion cannot and will not let me upgrade until my subscription is cancelled with Apple. Not just auto-renew turned off, cancelled. Even though I want to give them more money, they can’t help.

Or they won’t, I’m not sure. I’m trying to get my support case escalated to someone who cares.

In the meantime, it does make me heisitant to continue building on Notion. If they can’t keep billing straight what other nuts and bolts are loose underneath the hood?