by Jonathan | Sep 12, 2024 | MSP
On September 10th, 2024 ConnectWise announced they purchased Axcient. I’m neutral on this having very limited experience with ConnectWise. Their announcement email is here. I suspect Axcient was in need of capital. Over the last couple of years many MSPs moved...
by Jonathan | Nov 29, 2023 | MSP
Kaseya recently gave me a demo on their new quote manager. I made them run through it pretty fast because there were just a few things I really needed to see if it did before moving on. Sorry Tanner, I’m about to break your heart again. It’s out of love....
by Jonathan | Oct 6, 2023 | MSP
This week we had several appliances show as down, however, it ended up being how Datto reports in, and their own DNS issues. To quote from support: For all agents on all of the devices, they are configured to take multiple backups daily. The off-site sync is scheduled...
by Jonathan | Sep 26, 2023 | MSP
Sorry, “innovation update” webinar. None of this is confidential to the best of my knowledge. The webinar is recorded and I expect all of the new features to make their way into the documentation if they haven’t already. Quotes are best effort, I’m typing...
by Jonathan | Sep 12, 2023 | MSP
About This Article None of this is confidential to the best of my knowledge. The webinar is recorded and I expect all of the new features to make their way into the documentation if they haven’t already. Quotes are best effort, I’m typing them up as they go, so...