Kaseya Layoffs

Kaseya Layoffs

From CRN, Kaseya laid off 150 employees last week in Miami. Whether it was a layoff or a “performance based termination” depends on which side you believe. It always sucks to be fired, regardless of the reason. If you are an MSP that doesn’t like your account manager...
Brief Notes on Kaseya Quote Manager

Brief Notes on Kaseya Quote Manager

Kaseya recently gave me a demo on their new quote manager. I made them run through it pretty fast because there were just a few things I really needed to see if it did before moving on. Sorry Tanner, I’m about to break your heart again. It’s out of love....
Kaseya’s Powered Services Pro 2.0

Kaseya’s Powered Services Pro 2.0

None of this is confidential to the best of my knowledge. The webinar is recorded and I expect all of this to make its way into documentation and public marketing materials if it hasn’t already. Quotes are best effort, I’m typing them up as they go, so they may...

Datto Backup Notes

This week we had several appliances show as down, however, it ended up being how Datto reports in, and their own DNS issues. To quote from support: For all agents on all of the devices, they are configured to take multiple backups daily. The off-site sync is scheduled...