Stay Away from Novak Solutions

Stay Away from Novak Solutions

Novak Solutions is a third-party integrator for the InfusionSoft Keap CRM platform. For years, they’ve offered backup and other miscellanous utilties. I haven’t been able to login for months, and they do not answer their contact form or voicemails —...
Should We Tell Them?

Should We Tell Them?

Does someone need to tell Cyrisma about the current state of the shuttle? Or at least their marketing department?
Cytracom’s ControlOne Downtime Problems

Cytracom’s ControlOne Downtime Problems

A couple of years ago JM Addington Technology Solutions and CyberSecureRIA changed SASE providers to Cytracom’s ControlOne after our previous vendor had serious reliability issues. Now, we are looking at moving back. Over the last 12 months (March 2024 –...
Fred Voccola Interview

Fred Voccola Interview

Robin Robins interviewed Fred Voccola onstage at the Q1 Producers Club meeting in Orlanda, FL on Feb 6, 2025. Here are some notes on that because I think it is interesting to hear what Fred has to say. But, he didn’t say much. The top takeaways: Voccola is the...

SaaS Alerts Acquired by Kaseya

I asked SaaS Alerts a year ago if they had been acquired by Kaseya and was told in no uncertain that this had NOT happened. IIRC, they were then listed on the portfolio page of the company that owns Kaseya (Insight Capital Partners) and had made a legal filing that...