Yes, I’m here to complain again in the hope that someday Google will rank these posts high enough someone at Upwork notices.

Today I am hiring for copy-editing and fact checking an eBook. I’ve done extensive work on this already, but want another set of eyes. My job description included links to the documents in question, and I wanted to know if the applicants had reviewed them.

So I sent this message:

And as you can see, it was blocked. Changing the top line to, “Did you look at the documents in the job description?” got around the block.

Their chat support is clearly LLM-only, portion of that:

[Upwork] If your messages are being blocked and you believe they do not contain contact information, there might be another reason triggering the block. Unfortunately, we cannot disclose the exact part of your message that was flagged. However, if you feel there should be an exception for your case, we can look into it further. Would you like to proceed with exploring an exception?

[Me]: I didn’t provide contact details at all
[Upwork]: Thank you for clarifying. If you believe your message was blocked without including contact details, and none of the exception reasons apply, it might be due to another aspect of the message. Unfortunately, we can’t specify what triggered the block. If you have any more details or specific concerns, feel free to share, and I’ll do my best to assist you further.