by Jonathan | Jun 4, 2025 | AI, Featured
This essay is the result of months of thoughts and now about three years of work with AI (namely, LLMs), and 15 years in the MSP industry. It is an attempt to sketch out the future as I see it coming. This will dive into some of the technical, but as high of a level...
by Jonathan | Sep 24, 2024 | Uncategorized
As a small business, we work with a lot of other local small businesses. For many owners, exiting (selling) is essentially their retirement plan. I fully believe owners should be able to exit their business at a healthy price. But how they exit matters. Last week I...
by Jonathan | May 30, 2024 | AI
(If you are on the front page, click here to see just this post in a clearer view) How big is a small business? There is no single definition, and any person you ask probably has their own idea. The SBA publishes a list of their definitions of “small...
by Jonathan | Nov 13, 2023 | Uncategorized
Recently the question was posed to me: should a small business (5 people) offer insurance to their staff? The person asking had an independent plan but wanted a greater peace of mind from employer sponsored health insurance. This person was 30 years old. Yes, the...
by Jonathan | Aug 28, 2023 | Short Takes
The answers to this type of question in nearly any industry are 100% irrelevant to anyone. Unless you know all 88 commenters the answers are just noise. Residential is different from b2b. Specialty is different from general. Quality matters.